Welcome to the maintenance service
Repair Services
If there's something wrong with your device, please consult the online service or call the repair service hotline. For US region:（1）8886818553, for EU region: （49）53079649983, for other region: +86 400 900 6868. You can also seek help directly from the seller.
Device Activation Check
Submit
Note:Only devices with activation function are supported.
Earlier products/lights/accessories are not supported for inquiry
Component Warranty Period
Check the warranty period of main components
After-sales service policy
After Sales Terms
Repair Center
China(HongKong)
+86 400 900 6868
Monday to Friday
08:30-21:30 （Beijing time）
08:30-21:30 （Beijing time）
Germany
（49）53079649983
Monday to Friday
10:00AM-7:00PM (CET)
10:00AM-7:00PM (CET)
America
（1）8886818553
Monday to Friday
8:00AM-5:00PM (PST)
11:00AM-8:00PM(EST)
8:00AM-5:00PM (PST)
11:00AM-8:00PM(EST)
Distributors Authorized Repair Center
+86 400 900 6868
Indonesia---India---Vietnam---Cambodia---Philippines---Turkey---UAE---Malaysia---Peru--- Spain--- Switzerland