Zhiyun after-sales team provides technical support and warranty register for users. We have 3 official service centers based in the US, Germany and Hong Kong, China. You can easily get touch with Zhiyun after-sales team from below channels.
American hotline is available from 9:00am to 5:00pm (Monday-Friday US Western time)
Chinese office working time on weekdays is from 8:30am to 9:30 pm (Beijing time), you can chat with us instantly during this period. If you leave a message on weekend or after work, we will also get back to you in 24 hours.
EU hotline is available from 10:00am to 5:00pm (Monday to Friday, (GMT+1)