We are here to help and support. If you have any issue with your ZHIYUN product, please fill out the information below so that you can get prompt customer support.
Fields marked with * are required
* Purchase from:
* Seller/Store Name:
* Your Product:
* Order ID:
You may find your “Order ID” by logging into your account in the purchase website. Clicking “My Account“ - ”My Orders” to find the corresponding Order ID.
You may find the S/N code on the phone clamp of your mobile gimbal or on the quick release plate of your camera gimbal.
* Your Full Name:
* Email Address:
Upload a Video/Image of the Defective Product:
Total size of all files should not exceed 20MB. You may adjust the phone shooting quality to 480P or lower.
Order Screenshot (include Seller Information):
Hate using the form? Drop emails to firstname.lastname@example.org.